Frequently Asked Questions

1. Is your Service Free?
Yes

2. Is there Advertisement?
No

3. What is the catch?
There is no catch. This was started to serve the
Catholic/Christian Church in general.

4. How do I get a free site?
Please see HOSTING.htm

5. Does a priest, religious or bishop really have to send a letter?
Yes,
this helps verify the Catholic/Christian authority of your site.

6. Are emails included?
Yes

8. Are there space restrictions?
No, as long as it is for the Church's
work

9. Will I have technical help?
Yes included

10. Can you call us?
No, we handle everything through email to control the
cost.

11. Can you create a web page for us?
Yes, simple html home and some other pages, to get you started. You provide the content and images to be used. We can refer some web developers that will create it for free.

12. Can we run scripts?
Yes

13. Can you host a domain?
Yes

14. Is it reliable?
Yes, we have been running a Web Hosting service since
1995 and this hosting is as good as any paid service.

15. How do I get my files onto the web site?
usually through a program
called FTP (File Transfer Protocol) You can get a free copy of this
program from FileZilla. Once your
site is set up, we can walk you through the process.

16. My cgi's do not work?
Check the permissions on the script (If you are
not sure what this means, do some reading on running cgi's online. Also,
make sure you have an .htaccess file in your main dir. Just create a flat
text file that includes the following lines:

AddType text/html .shtml .htm
AddHandler server-parsed .shtml .htm
AddHandler cgi-script .cgi .pl
Options +ExecCGI

and the cgi should work fine

17. It states on the "Get A Web Site" page, that we need to point our newly registered domain names
       to your nameservers. What is a nameserver?
       A nameserver is a computer that is permanently connected to the Internet and translates domain names into IP
       addresses (or vice versa), enabling you to enter www.example.com instead of 194.63.248.47.

18. How do I register a new domain name with our hosting?

       Please email support@catholic-church.org before you register a domain name, so we can tell you the current nameserver settings for your domain. The old registration link no longer applies.

       Please make sure that you notify us once you have created your new account and registered your domain name.
       We will confirm the correct nameserver settings for your domain.

19. I received an email from support@catholic-church.org that looks suspicious. Should I open it?
       We NEVER send out email broadcasts or notices to our hosted site owners or webmasters. All correspondence
       from us is in direct response to an email request for support from YOU. All notifications for system problems
       are posted on our ALERTS page. So, if you didn't request support from us, DO NOT OPEN OR RESPOND TO
       SUSPICIOUS EMAILS FROM US.

20. I would like to create online forms that visitors can complete and submit to me. Forms such as Registration,
       requests for assistance, contact us, information request, order forms, and other similar forms on our site.
       We recommend that you create a FREE account with www.formsite.com   This site offers many templates and can
       easily be linked to your web pages. In most cases, the FREE account works perfectly. Compare the FREE versus
       PAID account offerings.

21. What do you recommend for creating online surveys and questionnaires? .
       We recommend that you create a FREE account with www.surveymonkey.com . This site offers many templates
       and can easily be linked to your web pages. In most cases, the FREE account works perfectly. Compare the FREE
       versus PAID account offerings.

Other questions we received because of our domain name

1. Where can I find the name/address/phone of a church in a certain town or their mass times?

go to Masstimes.org

2. How do I find the location of a certain priest or religious?

Go to your local parish and ask to use the PJ Kenedy "Official Catholic Directory" this will list any in the United State

3. How can I support your cause?

Donations are being reorganized. Please contact support@catholic-church.org if you would like to help.

If you have any further questions, please send us an email to

support@catholic-church.org

Donations are being reorganized.